This Privacy Statement applies to the https://avalonseniorliving.com website (“Website”), which is owned and operated by Avalon Health Care Group and/or its affiliates and related companies (“Avalon Health Care”, “us” or “we”).
Avalon Health Care cares about your personal integrity. Therefore, this Privacy Statement is provided to equip you with information about how Avalon Health Care collects, uses, discloses and processes personal data gathered through your use of this Website or any of the other services that we may make available to you.
Our Privacy Statement also explains your privacy rights, and how you can manage the privacy of your Personal Information. Please note that this Privacy Statement does not govern the practices of third parties, including our partners, third party service providers, and/or advertisers, even when those services are branded as, or provided on behalf of, Avalon Health Care. Information collected from you by others, such as third party websites that you access through links on the Website, are governed by those entities’ privacy policies.
By using our Website, you acknowledge that you have read this Privacy Statement, and agree to be bound by it. If you do not agree to any of the terms contained in this Privacy Statement, your remedy is not to use the Website. Privacy Statement last updated: January 1, 2020.
Information We Collect
We use your information to provide the Services that you request, and to improve the Services we offer to you. By using our Services, you agree to the collection and use of information in accordance with this Privacy Statement.
Included below is a list of several different types of information used for various purposes to provide and improve our Service to you.
Your Cookie Choices
We have collected the Personal Information listed above within the last 12 months.
How We Collect Your Information.
We collect and obtain your information in a few ways: there is information that you provide voluntarily, information that is technologically gathered through your use of our Services – including our Website – and information we obtain from third parties.
How We Use Your Information
Generally, we use information provided through the Website to enhance and personalize the Website, to communicate with you via email, to contact you about our Services or relevant third parties’ services, to improve, administer, customize, and/or maintain the Website, for billing purposes, to understand our users’ preferences and patterns, and to carry out our obligations and enforce our rights.
We may use your information to provide you with news, special offers, marketing or promotional materials, and general information about other services, products, and events which we offer which we believe may be of interest to you, unless you have opted not to receive such information. You may opt out of receiving any, or all, of these communications from us by contacting us at the contact information listed below, or by following the “unsubscribe” links in such emails.
We may use non-personal Information to conduct market research and analysis for ourselves and for others or disclose information about demographics or use of our Website in a way that does not personally identify you.
We may combine information about your use with information about others’ use to generate aggregated non-personal Information about visitors as a group. As noted above, we employ Google Analytics to collect user demographics, which helps inform us about our users’ ages, genders, and general interests and affinities. We may review this information and use it to view and create reports to assist us with analyzing our users’ preferences and patterns. We may combine this with your Personal Information or with other non-personal Information. When non-personal Information is combined in a way that it identifies you, it will be treated like Personal Information.
We may use your information to facilitate our business purposes in relation to the Services that we provide to you. These operational purposes may include but are not limited to:
How We Disclose or Share Your Information
We do not sell your information to any third party without your permission, and will not sell the Personal Information of anyone under the age of 16 without applicable consent. We will only provide your personal data if it is necessary in order to provide you with the information you have requested. However, we may disclose your information in a number of ways in order to provide our Services to you.
We may also provide your Personal Information to third party service providers who assist us in facilitating or providing certain services in relation to Avalon Health Care business and therefore process Personal Information on Avalon Health Care’s behalf. These include:
These third party service providers are authorized to use your personal data only as necessary to provide their services to us.
We also may disclose your Personal Information in response to a subpoena or other court order, if otherwise required by law, or in an effort to cooperate with law enforcement. We may disclose your Personal Information when we believe that doing so is necessary or desirable for the following:
Categories of Third Parties that Receive Personal Information: We share or otherwise disclose individuals’ Personal Information to the following categories of third parties:
Categories of Personal Information Disclosed for Business Purposes: We may share certain Personal Information related to our business purposes outlined above.
Categories of Personal Information Sold: Except as otherwise stated in this Privacy Statement, we do not currently, but may in the future, share, sell, or rent your Personal Information with non-affiliated third parties so that they may offer, market and advertise products and services directly to you. If and when we decide to share your Personal Information with non-affiliated third parties other than as described in this Privacy Statement, we will provide you with advance notice and the choice to opt out of such information sharing.
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Statement. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
Transfer of Data
While our Website is available for anyone who is interested in Avalon Health Care, we do not sell or make available any products, goods, or other services to individuals outside of the United States, including the European Union. Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to United States and process it there. If you are located in the European Union, you should be aware that U.S. data protection laws are not deemed to be as adequate as those in the European Union. Your submission of such information represents your agreement to that transfer.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We take all reasonable technical, organizational, and otherwise, measures to protect Personal Information collected on our Website and elsewhere from being subject to accidental or unlawful destruction, accidental loss or alteration, disclosure without authorization, and any other unlawful actions taken against otherwise protected information. Moreover, we take all judicious legal, technical, and organizational measures to ensure that all Personal Information is handled with a sufficient level of security. Furthermore, we take all reasonable measures to protect Personal Information during transfers of said information to a third party.
Despite the security measures taken, we cannot guarantee the protection of the data you provide us. By using our Website and Services, you acknowledge that there are data security and privacy limitations inherent to the use of the Internet, and that the security, integrity, and privacy of any and all information exchanged between you and Avalon Health Care, or between you and other related entities, cannot be guaranteed. We cannot ensure or warrant the security of any information you transmit to us or that we store, and you do so at your own risk.
Our Policy on “Do Not Track” Signals under the California Online Protection Act (“CalOPPA”)
The Website does not respond to do-not-track signals from browsers or other similar mechanisms. While we (with the assistance of our service providers) do collect information about your use of the Website for our own use, we do not permit third party advertisers to collect personally identifiable information about your online activities for their use when you use the Website. Except as described above, we do not permit third-party data collection through the Website.
We do not track consumers’ online activities over time and across third-party sites or online services.
Third parties may collect data that relates to you. We cannot control third parties’ responses to do-not-track signals or other such mechanisms. Third parties’ use of data relating to you and responsiveness to do-not-track signals is governed by their respective privacy policies.
Your California Privacy Rights
California residents are afforded certain rights related to their information under state law. We aim to take reasonable steps to allow California residents to correct, amend, delete or limit the use of your Personal Information, and exercise other rights available under applicable law. Avalon Health Care informs you that, where applicable under relevant law, individuals may be entitled to the following:
Please note, however, these rights do not apply to protected health information that we may have been collected about you.
Please contact us at the information in “Contact Us” Section below in relation to exercising these rights. Note that we may ask you to verify your identity before responding to such requests.
More Information About Your Rights as a California Resident
Request Access to Specified Information
If you are a California resident, you have the right to request information from us regarding the manner in which we share certain categories of Personal Information with third parties for their direct marketing purposes, in addition to the rights set forth above. Under California law, you have the right to send us a request at the designated address listed below to receive:
To make such a request, please provide sufficient information for us to determine if this applies to you, and attest to the fact that you are a California resident. Please also provide a current California address for our response. You may make this request in writing to us at the below address. Any such request must include “California Privacy Rights Request” in the first line of the description, and include your name, street address, city, state and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the address provided for this purpose below.
Note that responsive information may be provided in a standardized format that is not specific to you.
Deletion Right Request
You have the right to request that any of your Personal Information that we collected from you and retained be deleted, provided certain exceptions do not apply. If we receive and confirm a verifiable consumer request, we will delete your Personal Information from our records, unless an exception applies, and direct our service providers to do the same.
Please note that we may deny your deletion request if retaining the information is necessary for us or our service providers to:
Please note that we are not required to provide or delete any of the above information to employees, agents, or contractors.
Links to Other Sites
We exercise no control over and assume no responsibility for the content, privacy policies or practices of any third party site or services.
All of our Services, including our Website, are intended for adult audiences, and are not meant to address anyone under the age of 18 (“Children”). As such, Children under 18 may not use our Website. If you are under 18, do not attempt to register for or use any of our services, including our Website, and do not provide us any Personal Information about yourself.
We do not knowingly collect Personal Information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has violated this Privacy Statement and provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we will take steps to remove that information from our servers.
Updates to this Privacy Statement
From time to time, Avalon Health Care may modify this Privacy Statement. We will notify you of any material changes to its Privacy Statement by posting those changes on this page and updating the Privacy Statement modification date above. We encourage you periodically to check back to this page for any updates.
Submitting a Verifiable Request to Avalon Health Care
As mentioned above, California residents have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past twelve (12) months. Avalon Health Care will respond to an individual’s “verifiable request” to exercise his or her rights under such laws – that is, where we have received a request purporting to be from a particular individual, and we have been able to verify the individual’s identity. The need to verify an individual’s identity is critical to protecting your information, and ensuring that your information is not shared with anyone pretending to be you or someone who is not authorized to act as your agent on your behalf.
You may submit a verifiable request via our email address or mailing address, listed in the “Contact Us” section below, or as otherwise provided on our Website (if such means are available). We will ask you to provide information about yourself so that we can verify your identity as part of this process. This information may include your name, your address, your account information, and any other information deemed necessary by Avalon Health Care to reasonably verify your identity, to ensure that your information is not shared with anyone impersonating you.
We may ask for additional information if we have difficulty confirming your identity. We will not share your information or honor other requests in those situations in which we are unable to confirm a request for your information is a “verifiable request.”
Under California law, a consumer can appoint an “authorized agent” to make certain verifiable requests upon their behalf, such as the right to know what information we collect about the consumer or to request deletion of the consumer’s information. Because the security and privacy of your information is paramount, we will ask that you identify and provide permission in writing for such persons to act as your authorized agent and exercise your applicable rights under California law in such situations. This may require us to contact you directly and alert you that an individual has claimed to be your agent and is attempting to access or delete your information. We will also independently verify your identity to ensure that an unauthorized person is not attempting to impersonate you and exercise your rights without authorization. We will not share your information or honor any other requests in those situations where you cannot or do not grant permission in writing for an identified authorized agent to act on your behalf, or where we cannot independently verify your identity.
How to Contact Us
If you have questions about this privacy statement, the practices of this site or your dealings with this site, please contact Avalon Health Care:
Difficulty Accessing Our Privacy Statement?
Individuals with disabilities who are unable to usefully access our Privacy Statement online may contact us at the above-listed contact information to inquire how they can obtain a copy of our policy in another, more easily readable format.